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Embrace your Artistry
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Tweezers
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Frequently Asked Questions
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We currently specialise in mixed-length trays. Single-length trays may be introduced as the collection expands.
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Orders are generally processed within 1–3 business days, excluding weekends and Victorian public holidays. Processing time is separate from the courier’s delivery time.
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Local pickup from Wyndham Vale may be available when shown as an option at checkout. You will receive confirmation when your order is ready. Please wait for this confirmation before arriving.
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Please contact us as soon as possible if you need to change or cancel your order. Once an order has been packed or dispatched, we may be unable to make changes.
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We do not generally offer refunds for change of mind. Please carefully check the curl, length and product details before completing your purchase.
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You can contact us through the website contact form or the contact details listed on our website. Please include your order number when asking about an existing order.
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Yes. Our lashes are suitable for both experienced lash artists and students who are learning professional application techniques. Students should use them under the guidance of a qualified educator.
ARNA Lash Collective lashes are designed for qualified lash technicians and students completing professional lash training. We recommend our lashes for professional use only. -
Our lashes have a deep matte-black finish, creating rich definition without an overly shiny or plastic appearance.
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